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	Technical Support Business Plan Pro 11.0 Marketing Plan Pro 9.0 Cash Compass Web Strategy Pro Business Plan Toolkit Cash Plan Pro Systems Continuity Plan Pro Search Support Contact Support Important Notice: Palo Alto Software supports the three most recent versions of Business Plan Pro (v11.0, 2007, and 2006). Because of realities of personal computing, changes in operating systems and related software, we are unable to support versions 2005 or older. Upgrades are available. Learn More Quick Support: Installation Updates Diagnostic Services Plan Coaching Support Policies

Diagnostic Services

Palo Alto Software, Inc. offers the following business plan services to registered users of Business Plan Pro on a fee basis. These services are outside the scope of our normal technical support, they are optional and are not required for normal use of Business Plan Pro.

Please fill out the following form, and click "submit". Please print, sign and fax/mail the completed form to us at:

Fax 541-683-6250
Mail
488 E 11th Ave Ste 220
Eugene, OR 97401

All required fields are noted with an *.

Specify the diagnostic service needed: *

Financial Diagnostics

	Business Plan Diagnostic $499	Other Options
	Financial Table Diagnostic $99	Do it yourself
	#Value! Error Diagnostic $49	Do it yourself

Plan Conversions

Quantity:	Conversion Type:
		Convert Business Plan Pro 3.0 to Current Version $29.95 for one plan, 39.95 for each group of up to four plans
		Convert Marketing Plan Pro 3.0 to Current Version $29.95 for one plan, 39.95 for each group of up to four plans
		Convert 2.0 to Current Version $49
		Convert 1.X to Current Version $99

Serial Number*:

Billing Information:
Please enter your billing address exactly as it appears on your credit card statement.

Your Name: *

Billing Address (line 1): *

Billing Address (line 2):

City: * State/Province: * ZIP code/Postal Code: *

Country: *

Daytime Phone Number: *

Fax Number:

Email Address: *

Name on Credit Card: *

Credit Card Number: *

Expiration Date: *
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Credit Card Identification Number: * What's this?

Note: This is only used for credit card verification. We do not retain the credit card identification number for any other purposes.

This form is submitted via a secure link. Your card will not be charged until the service is completed by our Diagnostic Services Team.