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Important Notice:
Palo Alto Software supports the three most recent versions of Business Plan Pro (v11.0, 2007, and 2006). Because of realities of personal computing, changes in operating systems and related software, we are unable to support versions 2005 or older. Upgrades are available.
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Frequently Asked Questions
•  Avoid problems when downloading
After I click the Download File button, nothing happens, I get a page cannot be displayed error, or the file only partially downloads..
•  The #VALUE! is caused by improper inputs in cells
New! Palo Alto Software, Inc now offers a #VALUE! error diagnosis service for a fee, as a convenience to our customers...
•  How do I locate my serial number?
Your serial number is recorded in your existing program...
•  Installing a Palo Alto Software Program
To install a Palo Alto Software program, close all programs and insert your Palo Alto Software CD ROM, or download and execute the installer file from our website...
•  Share Data Between Palo Alto Software Programs
To share data between plans created in Business Plan Pro 4...
•  Update to Ensure that You have the Newest Release
Software updates are released to add features and resolve problems in software...
•  Business Plan Pro vs. Marketing Plan Pro or Both
You're right to assume that a business plan has to include a marketing plan, and Business Plan Pro does...
•  ###### in Tables Means Increase Column Width
Table data are displayed as pound signs (######) when the number in a cell is wider than the cell's column width...
•  We have a procedure you can follow to return your product.
We have a procedure you can follow to return your product.
•  Change the starting date and all the dates change
Changing the one date which the tables are based around will automatically update the dates in all of the tables.
•  Download Options
The downloadable installers for Palo Alto Software programs are available from the Software Pickup page...

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