Note: This software has been discontinued. These support pages are made available to current owners.

Search Web Strategy Pro Support

Browse Topics:

• Compatibility
• Downloading
• Errors
• FAQ
• Formatting Text
• Importing and Exporting
• Installation
• Known Issues
• Printing and Formatting Plan
• Tables & Financial Data
• Profit and Loss
• Sales Forecast
• Use with Other Programs

Frequently Asked Questions

•	Avoid problems when downloading After I click the Download File button, nothing happens, I get a page cannot be displayed error, or the file only partially downloads..

•	The #VALUE! is caused by improper inputs in cells New! Palo Alto Software, Inc now offers a #VALUE! error diagnosis service for a fee, as a convenience to our customers...

•	How do I locate my serial number? Your serial number is recorded in your existing program...

•	Installing a Palo Alto Software Program To install a Palo Alto Software program, close all programs and insert your Palo Alto Software CD ROM, or download and execute the installer file from our website...

•	Share Data Between Palo Alto Software Programs To share data between plans created in Business Plan Pro 4...

•	Update to Ensure that You have the Newest Release Software updates are released to add features and resolve problems in software...

•	###### in Tables Means Increase Column Width Table data are displayed as pound signs (######) when the number in a cell is wider than the cell's column width...

•	We have a procedure you can follow to return your product. We have a procedure you can follow to return your product.

•	Change the starting date and all the dates change Changing the one date which the tables are based around will automatically update the dates in all of the tables.

•	Download Options The downloadable installers for Palo Alto Software programs are available from the Software Pickup page...