Email Center Pro - Email Analytics and Metrics

Email Center Pro Feature Tour

  1. Email Center Pro - Feature Tour Intro
  2. Email Center Pro - Assigning Email for Followup
  3. Email Center Pro - Internal Notes Feature
  4. Email Center Pro - Canned Responses with Email Templates
  5. Email Center Pro - Email Analytics and Metrics
  6. Email Center Pro - Tagging Features
  7. Email Center Pro - Saved Searches
  8. Email Center Pro - Automated Alerts
  9. Email Center Pro - Safety and Security Features


Email analytics

There's a difference between using email center pro and getting an insightful look at that usage. With our analytics widgets you'll be able to track the effectiveness of your email workflow from mailbox performance to individual user activity.

Many of the widgets allow you to adjust things like user and mailbox. You also have control over things like date and time range so that you can zero in on particular aspects of your email center pro service.  Typically this kind of insight is only available in much more expensive workflow solutions.

To add widgets to your dashboard simply click on the add more widgets button. A list of widgets will pop up on your screen allowing you to assess which will work best for you.  Once you've placed them on your dashboard you can easily click and drag them to whatever position you want. 

It's time for you to start getting a better look inside your email.