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Website Terms of Use

Palo Alto Software Inc. (“Palo Alto Software”) operates each website (“Site”) that links to these Terms of Use to provide online access to information about Palo Alto Software and the products, services, and opportunities we provide. Use of the Palo Alto Software services LivePlan, Outpost, and Email Center Pro are governed by their respective Terms of Service which can be found here:

By accessing and using the Site, you agree to these Terms of Use.

Palo Alto Software reserves the right to modify these Terms of Use at any time without giving you prior notice. Your use of the Site following any such modification constitutes your agreement to follow and be bound by these Terms of Use as modified.

1. Permitted Use of the Site

You may use the Site, and the information, writings, images and/or other works that you see, hear or otherwise experience on the Site (singly or collectively, the “Content”) solely for your non-commercial, personal purposes and/or to learn about Palo Alto Software products and services, and solely in compliance with these Terms of Use.

2. Prohibited Use of the Site

By accessing the Site, you agree that you will not:

  • use the Site in violation of these Terms of Use;
  • copy, modify, or create a derivative work from, reverse engineer, or reverse assemble, the Site, or otherwise attempt to discover any source code, or allow any third party to do so;
  • sell, assign, sublicense, distribute, commercially exploit, grant a security interest in or otherwise transfer any right in, or make available to a third party, the Content or Service in any way;
  • use or launch any automated system, including without limitation, “robots”, “spiders”, or “offline readers” that accesses the Site in a manner that sends more request messages to the Palo Alto Software servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser;
  • use the Site in any manner that damages, disables, overburdens, or impairs any Palo Alto Software website or interferes with any other party's use and enjoyment of the Site;
  • mirror or frame the Site or any part of it on any other web site or web page.
  • attempt to gain unauthorized access to the Site;
  • access the Site by any means other than through the interface that is provided by Palo Alto Software for use in accessing the Site;
  • use the Site for any purpose or in any manner that is unlawful or prohibited by this Agreement.

Any unauthorized use of any Content or the Site may violate patent, copyright, trademark, and other laws.

3. Copyrights and Trademarks

The Site is based upon proprietary Palo Alto Software technology and includes the Content. The Site is protected by applicable intellectual property and other laws, including trademark and copyright laws. The Site, including all intellectual property rights in the Site, belongs to and is the property of Palo Alto Software or its licensors (if any). Palo Alto Software owns and retains all copyrights in the Content. Except as specifically permitted on the Site as to certain Content, the Content may not be copied, reproduced, modified, published, uploaded, posted, transmitted, performed, or distributed in any way, and you agree not to modify, rent, lease, loan, sell, distribute, transmit, broadcast, or create derivative works based on the Content or the Site, in whole or in part, by any means. Palo Alto Software, the Palo Alto Software logos, and other marks used by Palo Alto Software from time to time are trademarks and the property of Palo Alto Software. The appearance, layout, color scheme, and design of the various sites owned and operated by Palo Alto Software site are protected trade dress. Customer does not receive any right or license to use the foregoing. Palo Alto Software may use and incorporate into the Site or the Palo Alto Software Services any suggestions or other feedback you provide, without payment or condition.

4. Information and Materials You Post or Provide

You represent that you have all right, title, and interest to materials you post on the Site or provide to Palo Alto Software (“Materials”), including but not limited to any consent, authorization, release, clearance or license from any third party (such as, but not limited to, any release related to rights of privacy or publicity) necessary for you to provide, post, upload, input or submit the Materials, and that posting such Materials does not violate or constitute the infringement of any patent, copyright, trademark, trade secret, right of privacy, right of publicity, moral rights, or other intellectual property right recognized by any applicable jurisdiction of any person or entity, or otherwise constitute the breach of any agreement with any other person or entity. You further represent and warrant that you are who you say you are, that you have not submitted fictitious, false or inaccurate information about yourself, and that all information contained in the posted Materials is true and your own work or work you are authorized to submit, and that the posted Materials do not contain any threatening, harassing, libelous, false, defamatory, offensive, obscene, or pornographic, material, or other material that would violate any other applicable law or regulation. You agree that you will not knowingly and with intent to defraud provide material and misleading information. You represent and warrant that the Materials you supply do not violate these Terms of Use.

5. Links to Third-Party Websites

Links on the Site to third party web sites or information are provided solely as a convenience to you. If you use these links, you will leave the Site. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Palo Alto Software of the third party, the third-party web site, or the information there. Palo Alto Software is not responsible for the availability of any such web sites. Palo Alto Software is not responsible or liable for any such web sites or the content thereon. If you use the links to the web sites of Palo Alto Software affiliates or service providers, you will leave the Site and will be subject to the terms of use and privacy policy applicable to those web sites.

6. Downloading Files

Palo Alto Software cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection by software viruses or other harmful computer code, files or programs.

7. Disclaimers; Limitations of Liability

Palo alto software and its service providers, licensors and suppliers make no representations about the suitability, reliability, availability, timeliness, security or accuracy of the site or the content for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, service and related graphics are provided “As is” without warranty or condition of any kind. Palo alto software and its service providers, licensors and suppliers hereby disclaim all warranties and conditions of any kind with regard to the site and the content, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement. No statement or information, whether oral or written, obtained from palo alto software in any means or fashion shall create any warranty not expressly and explicitly set forth in this agreement. The content may include inaccuracies or typographical errors.

To the maximum extent permitted by applicable law, in no event shall palo alto software and its service providers, licensors or suppliers be liable for any direct, indirect, punitive, incidental, special, consequential, exemplary or other type of damages, including without limitation damages for cover or loss of use, data, revenue or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site, or for any content, or otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability, the failure of any limited remedy to achieve its essential purpose, or otherwise, even if palo alto software or any of palo alto software's suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

If, notwithstanding the other terms of this agreement, palo alto software is determined to have any liability to you or any third party for any loss, harm or damage, you agree that the aggregate liability of palo alto software and its officers, directors, managers, employees, affiliates, agents, contractors, service providers, licensors or suppliers shall in all cases be limited to one hundred dollars.

8. Indemnification

You understand and agree that you are personally responsible for your behavior on the Site. You agree to indemnify, defend and hold harmless Palo Alto Software, its parent companies, subsidiaries, affiliated companies, joint venturers, business partners, licensors, employees, agents, and any third-party information providers from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your use, misuse, or inability to use the Site or the Content, or any violation by you of these Terms of Use.

9. Privacy

Your use of the Site is subject to Palo Alto Software's Privacy Policy, available at

10. Additional Terms of Service

If you are a customer of Palo Alto Software or an employee, representative or agent of a Palo Alto Software customer, your use of Palo Alto Software Services is subject to the Terms of Service for the Palo Alto Service you use:

11. General Provisions

  • Entire Agreement/No Waiver. These Terms of Use constitute the entire agreement of the parties with respect to the subject matter hereof. No waiver by Palo Alto Software of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.
  • Correction of Errors and Inaccuracies. The Content may contain typographical errors or other errors or inaccuracies and may not be complete or current. Palo Alto Software therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Content at any time without prior notice. Palo Alto Software does not, however, guarantee that any errors, inaccuracies or omissions will be corrected.
  • Enforcement/ Choice of Law/ Choice of Forum. If any part of these Terms of Use is determined by a court of competent jurisdiction to be invalid or unenforceable, it will not impact any other provision of these Terms of Use, all of which will remain in full force and effect. Any and all disputes relating to these Terms of Use, Palo Alto Software's Privacy Policy, your use of the Site, any other Palo Alto Software web site or the Content are governed by, and will be interpreted in accordance with, the laws of Oregon, without regard to any conflict of laws provisions. You agree to the sole and exclusive jurisdiction and venue of the federal or state courts in Eugene, Oregon in the event of any dispute of any kind arising from or relating to these Terms of Use, Palo Alto Software's Privacy Policy, your use of the Site, any other Palo Alto Software web site or the Content

The Website is offered by Palo Alto Software, Inc., located at:
44 West Broadway, Suite 500, Eugene, OR 97401