Palo Alto Software is looking for an experienced Product Manager to join our team. The Product Manager is a passionate advocate for the LivePlan product and our customers. They collaborate closely with our VP of Product, Product Designer, and product team to identify, understand, and meet customer needs. The right candidate will be a detail-oriented, technically literate problem solver able to deeply understand product opportunities and collaborate in the design, testing, and delivery of great solutions.
About our company and Eugene, Oregon
We’re a friendly team of about 60 diverse, world-class experts. Each team member demonstrates our company values while adding positive contributions to our culture. Please review all the information on our culture at this link before applying to find out if it's a place where you can thrive.
Please visit liveplan.com to learn how our products help achieve our mission to help people succeed in business. We believe that when we help one small business owner grow their business, we’re helping an entire community.
Our employees are independent thinkers and creative problem-solvers who enjoy work-life integration and full, interesting lives. We believe in candor with kindness and work with meaning. We are an equal-opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.See our statement on equity, diversity, and inclusion here.
Our location in Eugene supports access to interesting and challenging work in a growing tech scene in the beautiful Pacific Northwest. Eugene’s commute times and our drinking water from the McKenzie River Watershed are some of the best in the nation, and homes are more affordable than you’d find in Portland, Seattle, or the Bay Area.
Benefits we provide:
- Hybrid in-office & remote work
- Flexible work schedule and no-meeting Fridays
- Career development support
- Competitive salary
- Health / vision / dental / ortho
- Flexible Spending Account
- Health Reimbursement Account
- Paid time off (3 weeks plus 1 day per year at PAS)
- Paid holidays (including an 8-day paid winter break in Dec.)
- Paid community volunteer time and option to serve on grant committee
- 401(k) with a 4% match
- Relocation reimbursement
- Discounted gym membership or wellness program rewards
- Fun company events and option to serve on LiveWell committee
- An inclusive environment
- Values-based company culture
- And much more
About this role:
This is a full-time, permanent, exempt position reporting to the VP of Product. The starting salary may range from $80,000-$100,000 per year DOE.
Key Product Manager responsibilities:
- Execute the product strategy for LivePlan, as defined with the VP of Product and our product leadership team, ensuring alignment with the overall business strategy and objectives.
- Collaborate with the full product team, including design, engineering, QA, and data science, to understand customer problems and deliver product features that delight our customers and drive growth.
- Conduct regular user interviews and market research to identify customer needs, pain points, and opportunities for innovation.
- Contribute to the product discovery process, working closely with the product team to test potential solutions quickly with customers, validate assumptions, and iterate on ideas before building and delivering actual features.
- Define product requirements as needed, and act as a resource for product team members to answer questions and help solve problems in the details of the delivery phase
- Monitor and analyze product performance, user feedback, internal feedback, market trends, and other information sources to inform continuous improvement and optimization efforts.
- Develop and maintain strong relationships with key stakeholders, both internal and external, to ensure product success and alignment with customer expectations.
- Communicate outward and upward with regular progress updates, demos, etc., to keep the product team, leadership, other teams, and key partners aligned on our vision, plans, and progress.
Education, experience, & skills preferred:
- Bachelor's degree or equivalent experience, preferably in business, computer science, or liberal arts. An MBA or relevant advanced degree is a plus.
- About 3-5 years of experience in product management, preferably in software, ideally managing SaaS products.
- Demonstrated success in executing product strategies and launching customer-focused products that drive significant business growth.
- Experience in highly collaborative agile environments with strong UX and user research capabilities, empowered engineers and testers, and a culture of data-informed decision-making.
- Solid understanding of the product discovery process and experience with rapid prototyping, user testing, and validation techniques.
- Exceptional communication skills, with the ability to clearly articulate product strategy, user context, and project status to a wide range of people.
- Proven ability to collaborate effectively with cross-functional teams, manage multiple projects simultaneously, and use our available capacity wisely to deliver the most customer value that we can.
- Passion for entrepreneurship and small business success, with a deep understanding of the unique challenges and opportunities faced by our target customers.
Apply today!