Retired Software

Periodically, we have to retire older software products because of changes in operating systems and related software—technology changes quickly. You'll always be able to access any of our Knowledge Base resources, but we no longer provide live support (telephone, email, or chat) for the following retired products and versions:

Business Plan Pro

Marketing Plan Pro


Support has ended for all installed software (including Academic versions).

For support on active Palo Alto Software products, please contact our in-house Customer Advocacy team, available business days Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time).